City of Oakland Website
American Public Works Association (APWA) Accredited Agency

City of Oakland Public Works Agency
www.oaklandpw.com
Report a Problem - PWA Call Center:
(510) 615-5566 - pwacallcenter@oaklandnet.com

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Report a Problem -  Online form
PWA Call Center - (510) 615-5566
pwacallcenter@oaklandnet.com
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Director

Call Center

Department of Infrastructure and Operations

Department of Facilities and Environment

Administrative Services Department

Public Works is an agency of the City of Oakland (www.oaklandnet.com).

 > Home > Departments > Administrative Services Department > Customer Call Center > Service Request

Service Request

Welcome!  This web site enables you to request a public works maintenance service.  Please note that this web site is for NON-EMERGENCY services only!  For potential emergency situations, call 510-615-5566.  There are five steps to submitting a service request: 
  • Step 1 - Select the type of service request.
  • Step 2 - Answer questions about the service request to help us better understand the request.
  • Step 3 - Enter the location of the service request.
  • Step 4 - Enter your contact information.
  • Step 5 - Enter additional comments, verify the information you entered, and submit the service request.
After you submit your request, you will receive a Service Request ID for reference purposes.  If you want to check on the status later, you'll need the Service Request ID.  We appreciate your request and thank you for being our "eyes and ears" on the City of Oakland.
 Click on the "New Service Request" button to begin.  If you prefer to call us to make a service request, we can be reached at 510-615-5566. 

New Service Request

Existing Service Request
 Welcome back!  You can check on the status of a service request that you previously submitted.  You'll need the Service Request ID number and the email address you used to submit the request.
 Click on the "Check Status" button to begin.

Check Status

Contact Us: at the Public Works Call Center to make suggestions on how to make this website easier to use.
Phone:(510)615-5566  Email: pwacallcenter@oaklandnet.com.

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This page was last updated or reviewed on: Thursday, February 18, 2010
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